Network configuration solution

The support of group work in CES is a necessary factor to create a common context among the participants. This context prevents that a specific participant feels isolated of the group, thus blocking his contributions and distancing himself from the work being accomplished. Pinheiro define awareness as the supply of common context to the participants of a group. Awareness is also the understanding of network configuration solution while knowing what happened, what is happening and what will happen as well as the knowledge of the group participants’ and the work to be done.

In CES, awareness is responsible to provide the sense of presence and actions of the group to remote participants. This means that awareness allows each participant of the group to coordinate and organize his work, since he has information that allows the understanding of what the others are doing. The awareness also provides the
opportunity to both enhance communication, either informal or not and support the social protocol used while the work is being produced.